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Microsoft Dynamics 365 Business Central

Business Central, done right

PacificaOne is a Microsoft Dynamics 365 Business Central consulting practice. From first implementation to upgrade, optimization, and AI, we help growing companies get real value out of Business Central, not just get it installed.

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What We Do

Business Central, End to End

One practice for the whole lifecycle: pick us for a full implementation, a migration, or a steady hand after go-live.

Implementation

New Business Central deployments scoped and delivered by people who have run operations, not just configured software.

  • Discovery and fit-gap
  • Chart of accounts and posting setup
  • Data migration and validation
  • Go-live and hypercare

Upgrades & Migrations

Move from Dynamics NAV, GP, or on-prem Business Central to modern cloud BC, with a plan and minimal downtime.

  • NAV / GP to cloud Business Central
  • Version upgrades and cadence
  • Extension and code migration
  • Low-downtime cutover

Managed Support & Optimization

A steady partner after go-live: support, health checks, and continuous improvement so the system keeps earning its keep.

  • Application support desk
  • Health checks and tuning
  • Release management (2 per year)
  • Enhancement backlog

Training & Enablement

Teams that actually use the system you paid for, with role-based training and documentation built for how you work.

  • Role-based user training
  • Admin and power-user enablement
  • Documentation and SOPs
  • Adoption programs

AI & Copilot for Business Central

Practical AI inside Business Central, not pilots that never ship. This is where PacificaOne is different.

  • Copilot in Business Central
  • AI agents and automation
  • Use-case identification
  • ROI-focused rollout

ISV & Add-on Advisory

The right add-ons for your process, chosen on fit and total cost, not on whichever demo looked flashiest.

  • Requirements to fit
  • ISV selection
  • Integration design
  • License and cost review
How We Work

A Clear Path to Value

Honest scoping, plain-language communication, and a bias toward getting you live and getting you value.

01

Discover

We start with the business, not the software: how you actually run, where the friction is, and what a win looks like.

02

Design

A fit-gap, a scope, and a plan you can see, so there are no surprises about what Business Central will and will not do.

03

Deliver

Configure, migrate, test, and go live with hypercare, so the cutover is calm and your team is ready.

04

Support

Optimize and support after go-live, adopting the twice-yearly releases and closing the enhancement backlog over time.

David Brown, Founder and CEO of PacificaOne
About

A Hands-On Business Central Practice

PacificaOne is led by David Brown, Founder and CEO. He has worked in the Microsoft space since 1997 and in Dynamics 365 Business Central since 2019.

The practice pairs deep Business Central know-how with real IT leadership: implementations and migrations delivered by someone who has run operations end to end, not just configured a screen.

That means honest scoping, plain-language communication, and a bias toward getting you live and getting you value, instead of billing hours against a system nobody uses.

Microsoft space since 1997 Business Central since 2019 AI & Copilot IT leadership advisory
Looking for CIO mentorship or IT leadership advisory? That is our sister practice at PacificaOne.com
Contact

Let's Talk Business Central

Planning a new implementation, a migration off NAV or GP, or just want a second opinion on your current setup? I would like to hear about it.

david.brown@pacificaone.com